REFUND POLICY
Last updated: 1 September 2026
At Clean AO, we want you to be happy with the service you receive. If something isn't right, please contact us as soon as possible so we can work with you to resolve it.
Services concerns and Refunds
If you're unhappy with your clean, please contact us within 24 hours of the service and provide details of the issue. Where appropriate, we may offer to return and address the areas of concern at no additional cost.
Refunds are assessed case by case depending on the circumstances. Where a refund is appropriate, it will generally be returned using the original payment method.
Cancellations and Australia Consumer Law
Please provide at least 24 hours' notice if you need to cancel or reschedule your booking. Any cancellation fees will be communicated before your booking is confirmed.
Nothing in this policy limits any rights or remedies you may have under the Australian Consumer Law.
Contact Us
For refund or service concerns, contact us.